杭州电子科技大学图书馆书目检索系统

Online Public Access Catalogue

题名/责任者:

The management of living beings or emo-management / Delphine Van Hoorebeke.

出版发行项:

Hoboken, NJ : ISTE Ltd/John Wiley and Sons Inc, c2018.

ISBN:

9781786302922 :

载体形态项:

1 volume : illustrations ; 25 cm.

丛编说明:

Innovation, entrepreneurship and management series

丛编统一题名:

Innovation, entrepreneurship and management series.

个人责任者:

Van Hoorebeke, Delphine, author.

论题主题:

Psychology, Industrial.

论题主题:

Employees-Management-Psychological aspects.

论题主题:

Emotional intelligence.

论题主题:

Work-Psychological aspects.

中图法分类号:

B842.6

书目附注:

Includes bibliographical references and index.

内容附注:

Cover; Half-Title Page; Title Page; Copyright Page; Contents; Foreword by Martine Brasseur; Foreword by Claude Berghmans; Preface; Introduction; 1. Emotion; 1.1. Emotion: a complex concept; 1.2. Expression; 1.3. An adjustment tool; 1.4. A neurological system; 1.5. A complex system; 1.6. Subject to dissonance and inhibition; 1.7. Contagion; 2. Managing Individuals; 2.1. The art of managing customer focus: the relations dependent on monitoring and margins to maneuver; 2.1.1. Organizational norms; 2.1.2. Dissonances; 2.2. The art of motivating: commitment and satisfaction.

豆瓣简介：