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Online Public Access Catalogue

题名/责任者:

Problem solving in organizations : a methodological handbook for business and management students / Joan Ernst van Aken, Hans Berends, Hans van der Bij.

版本说明:

2nd ed.

出版发行项:

Cambridge : CAMBRIDGE UNIVERSITY PRESS, 2012.

ISBN:

9781107019362 :

载体形态项:

xv, 245 pages : illustrations ; 26 cm.

个人责任者:

Aken, Joan Ernst van.

附加个人名称:

Berends, Hans.

附加个人名称:

Bij, Hans van der, 1955-

论题主题:

Problem solving.

中图法分类号:

F27

书目附注:

Includes bibliographical references (pages 230-238) and indexes.

书目附注:

Includes bibliographical references and index.

内容附注:

Preface -- PART I: FUNDAMENTALS -- Scope and nature of this handbook -- student projects -- Problem solving projects -- designs and designing -- PART II: THE PROBLEM SOLVING PROJECT -- Intake and orientation -- Theory-informed diagnosis of business problems -- Solution design -- Change plan design and the actual change process -- Evaluation, learning and termination -- PART III: METHODS -- Qualitative research methods -- Searching and using scholarly literature -- Quality criteria for research -- PART IV: CASE MATERIAL -- Cases -- References -- Author index -- Index.

摘要附注:

"This concise introduction to the methodology of problem solving in organizations is an indispensable guide to the design and execution of practical business improvement projects in real organizational settings. The methodology is design-oriented and theory-informed. It encourages students to use the theory gained in their disciplinary courses by showing them how to do so in a fuzzy, ambiguous and politically charged, real-life organizational context. The book provides an in-depth discussion of the various aspects and steps of the process of business and organizational problem-solving. Rather than presenting the methodology as a recipe to be followed, the authors demonstrate how to adapt the approach to specific situations and to be flexible in scheduling the work at the various steps in the process. It will be indispensable to MBA and other students who venture outside the university walls to do real-life fieldwork"--Provided by publisher.

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