机读格式显示(MARC)

• 000 05221cam a22003854a 4500

• 001 0000415263

• 005 20120507142200.0

• 008 101115s2011 caua b 001 0 eng

• 010 __ |a 2010047562

• 020 __ |a 9780470385340 (pbk.)

• 020 __ |a 0470385340 (pbk.)

• 035 __ |a (OCoLC)ocn662400178

• 040 __ |a DLC |c DLC |d YDX |d UKM |d BTCTA |d YDXCP |d NLM |d CDX |d DLC

• 050 00 |a RA443 |b .V35 2011

• 082 00 |a 362.1 |2 22

• 090 __ |a R471/BN1

• 093 __ |a R471 |2 4

• 245 00 |a Value by design : |b developing clinical microsystems to achieve organizational excellence / |c Eugene C. Nelson ... [et al.].

• 250 __ |a 1st ed.

• 260 __ |a San Francisco : |b Jossey-Bass, |c c2011.

• 300 __ |a xxxiv, 346 p. : |b ill. ; |c 26 cm.

• 520 __ |a "The clinical microsystems model is the approach for quality improvement in health care, endorsed by the American Hospital Association and the Joint Commission on Accreditation of Healthcare Organizations. Written by three leading experts in clinical quality improvement--authors of the bestselling Quality by Design--The Clinical Improvement Guide combines theory and principles for assessing and improving front-line clinical units with field-tested and refined practical tools to form a comprehensive approach to clinical improvement, assessment, and measurement of processes, outcomes, and performance for all the settings in which health services are delivered."--Provided by publisher.

• 504 __ |a Includes bibliographical references and index.

• 505 8_ |a The Entry Functions of Clinical Microsystems. -- Conclusion. -- Summary. -- Key Terms. -- Review Questions. -- Discussion Questions. -- References. -- Set the following H1 in second color. -- Chapter Five Action Guide. -- Process Mapping with Flowcharts. -- Access Measures and Tools. -- C.A.R.E. Vital Signs. -- Reference. -- 6: Designing Preventive Care to Improve Health. -- Learning Objectives. -- The Work of Preventive Health Care. -- An Action-Based Taxonomy of Preventive Health Services. -- Conclusion. -- Summary. -- Key Terms. -- Review Questions. -- Discussion Questions. -- References. -- Set the following H1 in second color. -- Chapter Six Action Guide. -- Radiology Microsystem Preventive Activity of Mammography. -- 7: Planning for Responsive and Reliable Acute Care. -- Learning Objectives. -- Anticipating the Needs of Acutely Ill Patients. -- Defining Acute Care Needs of Patients and Families. -- An Overview of Design Requirements for Acute Care. -- Advanced Access and Effective Care Transitions -- Conclusion. -- Summary. -- Key Terms. -- Review Questions. -- Discussion Questions. -- References. -- Set the following H1 in second color. -- Chapter Seven Action Guide. -- 8: Engaging Complexity in Chronic Illness Care. -- Learning Objectives. -- An Invitation to Complexity. -- The Experience of Chronic Illness. -- The Burden of Chronic Illness. -- The Goals of Chronic Illness Care. -- Clinical Complexity in Chronic Illness Care. -- Designing for Complexity Through Alignment of Problems and Practice Solutions. -- The Nature of Complex Adaptive Systems. -- The Chronic Care Model. -- Care Coordinaton and Transitions. -- Patient Self-Management. -- Conclusion. -- Summary. -- Key Terms. -- Review Questions. -- Discussion Questions. -- References. -- Set the following H1 in second color. -- Chapter Eight Action Guide. -- Star Generative Relationships. -- Reference. -- 9: Supporting Patients and Families Through Palliative Care. -- Learning Objectives. -- The Need for Palliative Care in Modern America. -- End-of-Life Experience Yesterday and Today. -- Principles of Palliative Care. -- Reducing Variation in End-of-Life Care. -- Core Processes in Palliative Care. -- Care Coordination Near the End of Life. -- Formal Palliative Care and Hospice Programs. -- Planning for Both Life and Death with Advance Directives. -- Conclusion. -- Summary. -- Key Terms. -- Review Questions. -- Discussion Questions. -- References. -- Set the following H1 in second color. -- Chapter Nine Action Guide. -- Mental Models. -- Using the Ladder of Inference to Explore Mental Models. -- Reference. -- 10: Designing Health Systems to Improve Value. -- Learning Objectives. -- From Parts to Whole. -- New Vision of Integrated Systems to Produce High Value. -- The Execution Triangle. -- Leading Change at All Levels. -- Changing Local Culture. -- The Path Forward for Making High-Value Health Systems. -- Summary. -- Key Terms. -- Review Questions. -- Discussion Questions. -- References. -- Set the following H1 in second color. -- Chapter Ten Action Guide. -- Micro-, Meso-, and Macrosystem Matrix. -- Name Index. -- Subject Index.

• 650 _0 |a Medical care.

• 650 _0 |a Medical protocols.

• 650 _0 |a Organizational effectiveness.

• 650 12 |a Quality Assurance, Health Care |x economics |z United States.

• 650 12 |a Quality Assurance, Health Care |x methods |z United States.

• 650 22 |a Clinical Protocols |z United States.

• 650 22 |a Organizational Objectives |z United States.

• 650 22 |a Program Evaluation |x methods |z United States.

• 700 1_ |a Nelson, Eugene C.

• 856 42 |3 Cover image |u http://catalogimages.wiley.com/images/db/jimages/9780470385340.jpg

• 920 __ |a 233030 |z 2