机读格式显示(MARC)

• 000 00504cam a2200169 a 4500

• 001 0000491105

• 005 20130603094700.0

• 008 130521s1987 ctuaf b 00110 engsu

• 020 __ |a 9780072930221

• 040 __ |c HDU

• 090 __ |a F713.3/BF4.2/2

• 093 __ |a F713.3 |2 5

• 100 1_ |a Futrell , Charles M .

• 245 10 |a ABC's of relationship Selling through service |c Charles M . Futrell .

• 260 __ |a New York . : |b The McGraw-Hill companies ,Inc , |c 2005.

• 300 __ |a xxii, 548 p . : |b ill. ; |c 31cm.

• 920 __ |a 233030 |z 2