机读格式显示(MARC)

• 000 01218cam a2200337 i 4500

• 001 0000780700

• 005 20201207145900.0

• 008 190130s2018 enk b 001 0 eng

• 010 __ |a 2017279834

• 020 __ |a 1787563847

• 020 __ |a 9781787563841 |c CNY648.56

• 040 __ |a DLC |b eng |e rda |c DLC

• 050 _4 |a G155.A1 |b Q354 2018

• 082 04 |a 338.9 |2 23

• 090 __ |a F590.1/BC1

• 093 __ |a F590.1 |2 5

• 245 00 |a Quality services and experiences in hospitality and tourism / |c editors, Liping A. Cai, Purdue University, USA, Pooya Alaedini, University of Tehran, Iran.

• 250 __ |a First edition.

• 260 __ |a Bingley, UK : |b Emerald Publishing Limited, |c [2018]

• 300 __ |a xvii, 314 pages ; |c 24 cm.

• 336 __ |a text |b txt |2 rdacontent

• 337 __ |a unmediated |b n |2 rdamedia

• 338 __ |a volume |b nc |2 rdacarrier

• 490 0_ |a Bridging tourism theory and practice ; |v volume 9

• 504 __ |a Includes bibliographical references (pages 249-306) and index.

• 650 _0 |a Tourism |x Customer services.

• 650 _0 |a Hospitality industry |x Customer services.

• 650 _0 |a Customer services |x Quality control.

• 700 1_ |a Cai, Liping A., |e editor.

• 700 1_ |a Alaedini, Pooya, |d 1967- |e editor.

• 920 __ |a 233030 |z 1