机读格式显示(MARC)

• 000 01018cam a2200289 a 4500

• 001 0000552758

• 003 OCoLC

• 005 20150317150400.0

• 008 120118t20122012enka b 001 0 eng

• 010 __ |a 2012002187

• 020 __ |a 9781107022454 : |c CNY618.75

• 040 __ |a DLC |e rda |b eng |c DLC |d YDX |d UKMGB |d BTCTA |d YDXCP |d YNK |d CDX |d COO |d OCLCO

• 050 00 |a HD9720.5 |b .F567 2012

• 082 00 |a 658.4/012 |2 23

• 090 __ |a F719/BF1

• 093 __ |a F719 |2 5

• 100 1_ |a Fischer, Thomas, |d 1959-

• 245 10 |a Service business development : |b strategies for value creation in manufacturing firms / |c Thomas Fischer, Heiko Gebauer, Elgar Fleisch.

• 260 __ |a Cambridge, UK : |b Cambridge University Press, |c 2012.

• 300 __ |a xx, 298 pages : |b illustrations ; |c 24 cm.

• 504 __ |a Includes bibliographical references and index.

• 650 _0 |a Manufacturing industries |x Management.

• 650 _0 |a Service industries.

• 650 _0 |a Customer services.

• 700 1_ |a Gebauer, Heiko, |d 1976-

• 700 1_ |a Fleisch, Elgar.

• 920 __ |a 233030 |z 1