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西文图书1.Managerial challenges and social impacts of virtual and augmented reality / F713.36/BL1
馆藏复本:1
可借复本:0 Sandra Maria Correia Loureiro, editor.
Engineering Science Reference, 2020.
(0) 馆藏 -
西文图书2.Contemporary issues in social media marketing / F713.36/BR2
馆藏复本:1
可借复本:0 edited by Bikramjit Rishi and Subir Bandyopadhyay.
Routledge, 2018.
(0) 馆藏 -
西文图书3.Making customers matter. F713.5/BM2
馆藏复本:1
可借复本:1 Fifty Lessons (Firm)
Les50ns, c2010.
(0) 馆藏 -
西文图书4.Excellence in managing worldwide customer relationships / F274/BC1
馆藏复本:1
可借复本:1 Thomas A. Cook.
CRC/Taylor & Francis Group, c2017
(0) 馆藏 -
西文图书5.The dark side of CRM : customers, relationships and management / F713.55/BN2
馆藏复本:1
可借复本:0 edited by Bang Nguyen, Lyndon Simkin and Ana Isabel Canhoto.
Routledge, c2016.
(0) 馆藏 -
西文图书6.Satellite marketing : using social media for improving customer participation and engagement / F713.36/BP1
馆藏复本:1
可借复本:0 Kevin Popovic.
CRC Press, Taylor & Francis Group, c2016
(0) 馆藏 -
西文图书7.The innovative lean enterprise : using the principles of lean to create and deliver innovation to... F273/BS14
馆藏复本:1
可借复本:0 Anthony Sgroi, Jr.
CRC Press, 2014.
(0) 馆藏 -
西文图书8.Handbook of research on consumerism in business and marketing : concepts and practices / F014.5/BK1
馆藏复本:1
可借复本:1 Hans Ruediger Kaufmann and Mohammad Fateh Ali Khan Panni, editors.
Business Science Reference, [2014]
(0) 馆藏 -
西文图书9.Complaint management : the heart of CRM / F274/S3
馆藏复本:1
可借复本:0 Bernd Stauss, Wolfgang Seidel.
Thompson/South-Western, c2004.
(0) 馆藏 -
西文图书10.Managing services : using technology to create value / F719/BD1
馆藏复本:1
可借复本:0 Mark M. Davis, Janelle Heineke.
McGraw-Hill/Irwin, c2003.
(0) 馆藏 -
西文图书11.Relationship selling and sales management / F713.3/BJ7
馆藏复本:1
可借复本:0 by Mark W. Johnston, Greg W. Marshall.
McGraw-Hill/Irwin, c2005.
(0) 馆藏 -
西文图书12.Emotion marketing : the Hallmark way of winning customers for life / F713.5/BR3
馆藏复本:1
可借复本:0 Scott Robinette and Claire Brand ; with Vicki Lenz.
McGraw-Hill, c2001.
(0) 馆藏 -
西文图书13.Customer relationship management : a databased approach / F274/K1
馆藏复本:1
可借复本:0 V. Kumar, Werner J. Reinartz.
Wiley, c2006.
(0) 馆藏