MARC状态:审校 文献类型:西文图书 浏览次数:62
- 题名/责任者:
- Introduction to service engineering / [edited by] Gavriel Salvendy and Waldemar Karwowski.
- 出版发行项:
- Hoboken, N.J. : John Wiley & Sons, c2010.
- ISBN:
- 9780470382417 (cloth)
- ISBN:
- 0470382414 (cloth)
- 载体形态项:
- xii, 659 p. : ill. ; 25 cm.
- 附加个人名称:
- Salvendy, Gavriel, 1938-
- 附加个人名称:
- Karwowski, Waldemar, 1953-
- 论题主题:
- Computer networks-Management.
- 论题主题:
- Service industries-Information technology.
- 论题主题:
- Customer services-Information technology.
- 论题主题:
- Systems engineering.
- 论题主题:
- Management science.
- 中图法分类号:
- F719
- 书目附注:
- Includes bibliographical references and index.
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