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检索到 13 条 主题词=customer services 的结果    

 


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  1. 西文图书1.Service marketing strategies for small and medium enterprises : emerging research and opportuniti... F715/BZ1

    馆藏复本：1
    可借复本：0     by Muhammad Sabbir Rahman, Mahmud Habib Zaman, and Md Afnan Hossain.
    Business Science Reference, [2019]
    (0) 馆藏

  2. 西文图书2.Quality services and experiences in hospitality and tourism / First edition. F590.1/BC1

    馆藏复本：1
    可借复本：0     editors, Liping A. Cai, Purdue University, USA, Pooya Alaedini, University of Tehran, Iran.
    Emerald Publishing Limited, [2018]
    (0) 馆藏

  3. 西文图书3.Services, experiences and innovation : integrating and extending research / F713.55/BS5

    馆藏复本：1
    可借复本：0     edited by Ada Scupola, Lars Fuglsang.
    Edward Elgar Publishing, [2018]
    (0) 馆藏

  4. 西文图书4.Excellence in managing worldwide customer relationships / F274/BC1

    馆藏复本：1
    可借复本：1     Thomas A. Cook.
    CRC/Taylor & Francis Group, c2017
    (0) 馆藏

  5. 西文图书5.Demand-driven inventory optimization and replenishment : creating a more efficient supply chain / F252/BD1

    馆藏复本：1
    可借复本：1     Robert A. Davis.
    Wiley, [2013]
    (0) 馆藏

  6. 西文图书6.Service business development : strategies for value creation in manufacturing firms / F719/BF1

    馆藏复本：1
    可借复本：1     Thomas Fischer, Heiko Gebauer, Elgar Fleisch.
    Cambridge University Press, 2012.
    (0) 馆藏

  7. 西文图书7.Customer service : skills and concepts for success / F713.5/BL1/2

    馆藏复本：1
    可借复本：0     [Robert W. Lucas].
    Glencoe/McGraw-Hill, c2002.
    (0) 馆藏

  8. 西文图书8.Customer service : building successful skills for the twenty-first century / 3rd ed. F713.5/BL1

    馆藏复本：1
    可借复本：1     Robert W. Lucas.
    McGraw-Hill, c2005.
    (0) 馆藏

  9. 西文图书9.Introduction to service engineering / F719/BS1

    馆藏复本：1
    可借复本：0     [edited by] Gavriel Salvendy and Waldemar Karwowski.
    John Wiley & Sons, c2010.
    (0) 馆藏

  10. 西文图书10.Services marketing : integrating customer focus across the firm / 3rd ed. F719/BZ1/2

    馆藏复本：1
    可借复本：1     Valarie A. Zeithaml, Mary Jo Bitner.
    McGraw-Hill/Irwin, c2003.
    (0) 馆藏

  11. 西文图书11.Services marketing management : a strategic perspective/ 2d ed. F719/BK2

    馆藏复本：1
    可借复本：0     Hans Kasper, Piet van Helsdingen, Mark Gabbott.
    John Wiley & Sons, c2006.
    (0) 馆藏

  12. 西文图书12.Supply chain management : strategy, planning, and operation / F014.32/BC1

    馆藏复本：2
    可借复本：2     Sunil Chopra, Peter Meindl.
    Prentice Hall, c2001.
    (0) 馆藏

  13. 西文图书13.Service Marketing : integrating customer focus across the firm/-3rd ed. F719/Z1

    馆藏复本：1
    可借复本：0     byValerie A. Zeithaml,Mary Jo Bitner
    McGraw-Hill, 2003.
    (0) 馆藏

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