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西文图书1.World trade and India : multilateralism, progress and policy response / F753.51/BR1
馆藏复本:1
可借复本:0 Ajitava Raychaudhuri, Prabir De, Suranjan Gupta.
SAGE Publishing, 2020.
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西文图书2.Service operations management : the total experience / Second edition. F719.1/BP2
馆藏复本:1
可借复本:1 David W. Parker, University of Queensland Business School, Australia.
Edward Elgar, c2018
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西文图书3.Research methods in service innovation / F719/BS2
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可借复本:1 edited by Flemming S2rensen, Department of Social Sciences and Business, Roskilde University, Den...
Edward Elgar Publishing, c2017
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西文图书4.Service business development : strategies for value creation in manufacturing firms / F719/BF1
馆藏复本:1
可借复本:1 Thomas Fischer, Heiko Gebauer, Elgar Fleisch.
Cambridge University Press, 2012.
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西文图书5.Service operations management : the total experience / F719.1/BP1
馆藏复本:1
可借复本:0 David W. Parker.
Edward Elgar, c2012.
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西文图书6.Priorities and pathways in services reform. Part I, Quantitative studies / F746.18/BD1
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可借复本:1 editor, Philippa Dee (Australian National University, Australia).
World Scientific, c2013
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西文图书7.Innovations in services marketing and management : strategies for emerging economies / F719/BG1
馆藏复本:1
可借复本:0 Anita Goyal, Indian Institute of Management, Lucknow, India.
Business Science Reference, an imprint of IGI Global, [2014]
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西文图书8.Managing services : using technology to create value / F719/BD1
馆藏复本:1
可借复本:0 Mark M. Davis, Janelle Heineke.
McGraw-Hill/Irwin, c2003.
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西文图书9.Introduction to service engineering / F719/BS1
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可借复本:0 [edited by] Gavriel Salvendy and Waldemar Karwowski.
John Wiley & Sons, c2010.
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西文图书10.Services marketing : text and cases / 3rd ed. F719/BB1
馆藏复本:1
可借复本:0 Steve Baron, Kim Harris, Toni Hilton.
Palgrave Macmillan, 2009.
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西文图书11.Services marketing : integrating customer focus across the firm / 3rd ed. F719/BZ1/2
馆藏复本:1
可借复本:1 Valarie A. Zeithaml, Mary Jo Bitner.
McGraw-Hill/Irwin, c2003.
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西文图书12.Services marketing management : a strategic perspective/ 2d ed. F719/BK2
馆藏复本:1
可借复本:0 Hans Kasper, Piet van Helsdingen, Mark Gabbott.
John Wiley & Sons, c2006.
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西文图书13.Service Marketing : integrating customer focus across the firm/-3rd ed. F719/Z1
馆藏复本:1
可借复本:0 byValerie A. Zeithaml,Mary Jo Bitner
McGraw-Hill, 2003.
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